Ordered a used car and paid the deposit. When the sales order came through it included VAT. I queried it, had to chase, and was only then told that it had previously been owned by a rental company. Dealers have a legal obligation to declare ex-rentals. I’m now out of pocket as a result of having to cancel the insurance I’d set up. I might expect this from a backstreet garage, but not a franchises dealer.
a year ago
Despite a non-working coffee machine, free hot drinks were still provided.
Free wash and valet for the car.
And I was only there for a new headlamp bulb.
Can't be faulted.
12 months ago
They have one of the best selection of new and used cars in Norfolk. I've had 5 cars from them and have been very well looked after pre and post sale.
9 months ago
I love Volvo's but not the prices! Good service yesterday.